To provide the best possible experience, we collect various types of information:

1.1. Personal Information

When you apply for the program, create an account, or engage with program components, we may collect:

• Contact Information: Name, email address, phone number, and physical address.
• Professional Information: Employment history, educational background, and areas of expertise or interest in sustainability.
• Application Data: Responses to the application form, including your motivation for joining and goals.
• Payment Information: For any program fees or related purchases, including credit/debit card details or billing address. (Payment information is handled securely via third-party payment processors.)

1.2. Usage Data

We collect information about your interactions with our platform, such as:

• Pages visited and time spent on each page.
• Completion of courses, quizzes, and assessments.
• Engagement with mentor-mentee sessions and community learning circles.

1.3. Technical Information

To ensure optimal platform performance, we collect:

• Device type, operating system, browser type, and IP address.
• Cookies and similar technologies to track user preferences and enhance user experience.

1.4. Feedback and Contributions

We may collect:

• Surveys, feedback forms, and program reviews.
• Contributions to peer-to-peer sessions, forums, or public areas of the platform.

1.5. Sensitive Information

We do not intentionally collect sensitive information such as racial or ethnic origin, political opinions, or health data. If such information is voluntarily provided by you (e.g., in a feedback form), it will be treated with the highest confidentiality.

2.1. To Operate the Program

We use your information to:

• Facilitate your application and enrollment.
• Match you with a suitable mentor.
• Track your progress and provide personalized learning recommendations.
• Issue certifications upon successful program completion.

2.2. To Improve Our Services

Your feedback and usage data help us:

• Enhance course content and delivery.
• Optimize mentorship interactions and peer learning sessions.
• Identify and resolve technical issues.

2.3. Communication

We may use your contact information to:

• Send program updates, reminders, and important notifications.
• Provide customer support or respond to inquiries.
• Share newsletters or promotional materials (with your consent).

2.4. Legal and Security Purposes

We may use your information to:

• Comply with legal obligations or respond to lawful requests.
• Prevent unauthorized access, fraud, or abuse of our platform.
• Enforce our Terms and Conditions.

3.1. With Mentors and Participants

• Mentors receive limited information (e.g., your name, professional background, and goals) to tailor their guidance.
• Peer-to-peer sessions may involve sharing of your contributions or insights with other participants.

3.2. Service Providers

We work with third-party vendors for:

• Hosting and maintaining our website and learning platform.
• Processing payments securely.
• Providing analytics and performance monitoring tools.

These providers are bound by confidentiality agreements and may only use your data for the agreed-upon services.

3.3. Compliance and Legal Requirements

We may disclose your information:

• To comply with applicable laws, regulations, or legal processes.
• To protect our rights, property, or safety, or that of our users or the public.

3.4. In the Event of Business Changes

In the case of a merger, acquisition, or transfer of assets, your information may be transferred to the successor entity. We will notify you of such changes and provide options regarding your data.

4.1. Storage Locations

Your data is stored on secure servers located in [Insert Location(s)]. We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

4.2. Security Measures

We implement robust measures to protect your data, including:

• Encryption of sensitive information during transmission.
• Regular security audits and vulnerability assessments.
• Restricted access to personal data, limited to authorized personnel only.

4.3. Data Breach Protocol

In the unlikely event of a data breach, we will notify affected individuals promptly and take necessary steps to mitigate potential harm.

5.1. Access and Correction

You have the right to:

• Request access to the personal data we hold about you.
• Correct any inaccuracies or update your profile information.

5.2. Data Portability

Upon request, we can provide your data in a portable format.

5.3. Deletion and Restriction

You may request:

• Deletion of your personal data (subject to legal and operational limitations).
• Restriction of data processing under certain circumstances.

5.4. Withdraw Consent

If you previously consented to certain data uses (e.g., marketing communications), you can withdraw your consent at any time.

5.5. Opt-Out Options

You may opt out of:

• Receiving promotional emails by clicking the "unsubscribe" link.
• Certain cookie tracking via your browser settings.

5.6. Complaints

If you believe your rights have been violated, you can file a complaint with the relevant data protection authority.

6.1. Types of Cookies Used

• Essential Cookies: Necessary for website functionality.
• Analytics Cookies: Help us understand user behavior and improve the platform.
• Preference Cookies: Store user preferences for a personalized experience.
• Marketing Cookies: Enable targeted advertisements (with your consent).

6.2. Managing Cookies

You can manage cookie preferences through your browser settings or opt out of tracking using industry-standard tools like the Network Advertising Initiative’s opt-out page.

Our platform may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing any information.

If you access our services from outside Nigeria, your data may be transferred to and processed in a jurisdiction with different data protection laws. We ensure adequate safeguards for such transfers.

Our program is not designed for individuals under 18. We do not knowingly collect data from minors. If we become aware of such data collection, it will be deleted promptly.

We may update this Privacy Policy periodically. Changes will be posted on our website with the updated effective date. Continued use of our services constitutes acceptance of the revised policy.

For questions, concerns, or data-related requests, please contact:

Email: reach@greenmentorship.com

Address: 5 Benin Street, FCDA Quarters, Bwari Abuja.